Managing Your Health Online

The easiest way to manage your appointments and prescriptions.

You can access a variety of services online through the NHS App and PATCHS without having to phone or visit our practice.


We use the NHS App for booking appointments and requesting repeat medications.

The NHS App allows you to:

  • Book and cancel appointments
  • Order repeat prescriptions
  • View test results
  • Access your medical records
  • See your Covid-19 vaccination history

Access the NHS App online:

Access NHS App services from your web browser.

Download the NHS App for iOS and Android:


PATCHS is a great way to contact us online for things like:

  • Asking our doctors questions about your health
  • Requesting a sick (fit) note
  • Querying your medications
  • Updating the details we hold about you

When you contact us through PATCHS, our staff will determine the best way to respond. This might be through a message, or we may offer you a phone or face-to-face appointment. We will usually respond within 48-72hrs.

You can access PATCHS in your web browser.

Your NHS number

For easiest access to these online services you need your NHS number.

You can use the NHS website to find your NHS number.

Accessing someone else’s information (proxy access)

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access, please come to Reception to complete our access request form.

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

Manage your health online

  • Manage appointments and prescriptions

  • Contact us online

  • Access test results

  • View your medical record

The Kingsway Practice_White
NHS Logo White

285a Kingsway
Greater Manchester
OL16 4AT

Tel: 01706 664120